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New My Accounts Registration and Login

As part of our ongoing commitment to continually improve the online security of your personal information, Western & Southern Life has implemented a new registration process for our policy/contract owners and shareholders who access their accounts through WSLife.com. The new process features a personalized WSLife.com Site Verification Text – a graphic element that appears during your login to visually verify that the login page presented to you is truly from WSLife.com and not a "spoof" site or a "phisher". In addition, the login process has been separated into two separate screens for entering your user name and password.

As a result of these new enhanced security measures, all owners wishing to access their accounts are required to reregister, a process that may take a few minutes to complete. To expedite the process, please have your policy/contract number, Social Security Number, and insured's date of birth at hand. To begin your reregistration, please login with your current user name and password.

You can read more about these security upgrades in My Accounts FAQs and One-Time Payment FAQs. If you have any questions, please use our Live Help or call our Client Relationship Center at 1.866.832.7719 between 8:00 a.m. and 10:00 p.m. ET, Monday through Thursday, 8:00 a.m. and 6:00 p.m. ET on Friday, and
9:00 a.m. and 1:00 p.m. ET on Saturday (excluding holidays).



EasyPay Offers Online Payment Options

Paying your premiums just got easier! As a WSLife.com registered user, you can now pay your bill online in one of three ways. Click on the links below to learn more:
Consult our One-Time Payment FAQs for more information about EasyPay.



Industry News

Some Property Owners to Lose Flood Insurance Discounts
(2008-07-03)
Jul. 3--Hundreds of county property owners are facing higher flood insurance premiums because of a change in federal policy.

It's 'Buyer Beware' in Individual Health Insurance Market
(2008-06-22)
Jun. 22--More than 2 million Californians purchase their own medical coverage -- a number that's growing as fewer employers offer group coverage.

Inventory Home Before Disaster Hits
(2008-06-16)
We like to think we are prepared for almost anything and that what we aren't prepared for we can work through.

As Gas Costs Rise, so Does Talk of 4-Day Workweek ; Employers Also Allow More Telecommuting
(2008-06-08)
Brent Cranfield can thank his boss for saving him money at the pump.

Drivers Look to Web for Carpoolers
(2008-06-07)
HIGH POINT -- Janet Coutu remembers the feeling she had when she first got her license.




New on Our Site

Join The Western and Southern Life Insurance Company Team
Are you or is someone you know ...

  • currently looking for a new career opportunity?
  • interested in a fresh start?
  • ambitious, goal-oriented, and self-motivated?
    Then Western & Southern may be the perfect job match. Read the top five reasons to work for Western & Southern and learn more about our exciting career opportunities.

    Business News at Western & Southern Financial Group®
  • World’s Top Players In Hunt For W&SFG Masters Title
  • Queen City Square Commits to “Green” Design and Practices
  • Port Authority Approves Cooperative Financing Plan for Great American Building at Queen City Square
  • Queen City Square Projected as Economic Boost for Region

    Visit our news releases for all the latest news about Western & Southern Financial Group and its member companies.

    CONSUMER ALERT for Annuity Owners
    If you receive a postcard from the Annuity Service Center, be advised it is NOT from Western & Southern. Read our consumer alert for all the details.

    W!N Focuses on What Women Care About Most
    WSLife.com is proud to launch its latest resource for women called W!N, or Women's Information Network. W!N features a variety of topics related to Health & Wellness, Money Matters, and Life Stages – plus an educational selection of recent news articles, financial tools, and upcoming events. W!N was designed for women of all ages to help you take good care of yourself while managing the many different priorities you face everyday – be they at home, work, school, or play.

    Win a Trip for Two to Cincinnati's Premier Tennis Events this Summer
    Don't miss out on any of the hot tennis action this summer as Western & Southern Financial Group sponsors the Men's Masters (July 25 - August 3, 2008) and the Women's Open (August 9-17, 2008). Enter our 2008 "Advantage: You" Tennis Tournament Getaway Package Sweepstakes for a chance to win a travel package for two to attend one of these world-class tennis events.

    Improved Google Search Catches Misspellings
    Now we have made it even easier for you to find what you are looking for on WSLife.com. Our Google search engine has been enhanced to identify common misspellings and direct you quickly to the most relevant pages on our site.

    Free Financial Seminars for Women
    Western & Southern Financial Group is a proud sponsor of the Ohio Treasurer's 2008 Women & Money Program. These seminars are free to all attendees throughout the state. Each seminar features financial experts who will discuss a range of topics. Be sure to visit the Western & Southern Life booth for your chance to win an Apple iPod touch!

    Learn More About Mutual Funds
    Are you thinking about how to invest your money in mutual funds? These quick essentials – including a description of mutual funds, asset allocation and classes, and the important role of a financial professional – provide a brief overview to get you started. Contact one of our registered representatives to learn more about appropriate investment solutions to help you achieve your financial objectives.

    View Your Transaction History Through My Accounts
    Registered users of My Accounts can now view Transaction History information, including Policy/Contract Activity and Payment History details. To access My Transaction History, login to My Accounts and select Transaction History from the Specific Policy Information pull-down menu on My Accounts Summary. Or go to My Accounts Services, select a policy/contract number from the pull-down menu in Step 1, select Transaction History in Step 2, and click the Go button.

    Sign Up for E-mail Payment Reminders
    As a registered My Accounts user, you can now sign up to receive e-mail payment reminders whenever you have a bill coming due. All you have to do is login to My Accounts and go to Edit My Registration Information to sign up. If you are not already registered for My Accounts access, register now to take advantage of this new feature.
    NOTE: Not all accounts are eligible for e-mail payment reminders.

    Nuevo en nuestro sitio

    Aprenda que mas podemos hacer por usted
    Entérese este mes de la nueva información educativa en español: lea la Síntesis de productos y servicios, investigue La importancia de un seguro de vida y considere si el Seguro de vida Economía (seguro permanente) es el adecuado para usted. Comuníquese en cualquier momento con nosotros por correo electrónico, solicite una cita o llame sin costo al 1.877.881.8432 entre las 8 horas a las 22 horas (hora del Este) de lunes a jueves y de las 8 horas a las 18 horas (hora del Este) los viernes (excluyendo feriados).

    Línea telefónica en español ahora disponible en el Centro de Relaciones del Cliente
    El Centro de Relaciones del Cliente de Western & Southern inauguro una línea telefónica gratuita disponible para asistir a nuestros clientes que prefieren comunicarse en español. Llame al 1.877.881.8432 (TU1-VIDA) y nuestros representantes de Servicio al cliente le asistirán. Los horarios de operación son entre las 8 horas a las 22 horas (hora del Este) de lunes a jueves y de las 8 horas a las 18 horas (hora del Este) los viernes (excluyendo feriados).



    Important Notice for Flood Victims in Iowa, Indiana or Illinois

    The Iowa Insurance Commissioner issued a directive to give all policyholders affected by the flood the option of deferring premium payments due before the end of June, interest free, for up to 60 days from the original premium due date. The order mandates policies are not lapsed from June 1, 2008 through August 30, 2008 for Iowa residents. An additional 60 days will be added to the time to affect any policy provision or policy change. Policyholders are urged to review their policies and submit due premiums prior to August 30, 2008 to prevent lapse on that date. Contact your local Western & Southern office or our Client Relationship Center (CRC) at
    1-800-926-1993 if you need information on the amount due or questions regarding this directive.

    The Indiana Department of Insurance issued a directive to all insurers to implement a 60 day moratorium for cancellation of any insurance policies and suspension of any penalty for late payments to all policyholders affected by the flood. The moratorium will be retroactively applied from May 30, 2008.
    • All policies lapsed between May 30, 2008 and June 17, 2008 will be reinstated.
    • Policyholders affected by the recent flood, will not have polices lapse until August 18, 2008.
    • An additional 60 days will be added to the time to affect any policy provision or policy change.
    Policyholders are urged to review their policies and submit due premiums prior to August 18, 2008 to prevent lapse on that date. Contact your local Western & Southern office or our Client Relationship Center (CRC) at 1-800-926-1993 if you need information on the amount due or questions regarding this directive.

    The Illinois Department of Insurance issued a directive to all insurers to implement a 60 day moratorium for cancellation of any insurance policies and suspension of any penalty for late payments to all policyholders affected by the flood. The moratorium will be retroactively applied from June 10, 2008.
    • All policies lapsed between June 10, 2008 and June 17, 2008 will be reinstated.
    • Policyholders affected by the recent flood, will not have polices lapse until August 18, 2008.
    • An additional 60 days will be added to the time to affect any policy provision or policy change.
    Policyholders are urged to review their policies and submit due premiums prior to August 18, 2008 to prevent lapse on that date. Contact your local Western & Southern office or our Client Relationship Center (CRC) at 1-800-926-1993 if you need information on the amount due or questions regarding this directive.


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    Learn more about Western & Southern Financial Group's family of companies.

    Media Contact
    If you have news-related questions, please contact Josè Marques, Media Relations Manager, at 513.629.1448.
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         Updated 6/25/2008